Terms of Use

Last updated: May 3, 2026

Jurisdictional Applicability

Jurisdiction	Consumer-protection statutes that constrain these Terms
United States (federal)	FTC Act §5; CAN-SPAM Act; Magnuson-Moss Warranty Act (where applicable)
United States (state, illustrative)	California Consumers Legal Remedies Act; California arbitration enforceability rules; New Jersey TCCWNA
Canada (federal, excluding Quebec)	Competition Act §§52 and 74.01–74.02 (misleading advertising); CASL (anti-spam)
Provincial consumer-protection (CA, excluding Quebec)	Ontario Consumer Protection Act, 2002; British Columbia Business Practices and Consumer Protection Act; Alberta Consumer Protection Act; equivalent statutes in other provinces

Out of scope of these terms. EU consumer-contracts law (UCPD, Consumer Rights Directive, Digital Content Directive, Sale of Goods Directive, Rome I, Brussels I recast), UK Consumer Rights Act 2015, and Quebec Consumer Protection Act do not apply to these terms because the Website is geo-restricted away from those audiences.

1. Plain-Language Summary

This is the marketing website for FaultFinder, Inc. (Delaware) — formation pending, a US company building an OBD-II vehicle diagnostic product.
This website is free to use. There is nothing for sale here today. The waitlist is an interest-list, not a contract for any product.
Acceptable use: browse the site, join the waitlist if you want, share links to our pages. Don't scrape us, don't try to break in, and don't impersonate us.
No product, no product warranty. These terms describe the website only. We will publish a separate Terms of Service for the actual FaultFinder product before it launches.
Disputes about the website are governed by Delaware law and Delaware courts. You do not waive your right to participate in a class action.

2. Defined Terms

"FaultFinder", "we", "us", "our" — FaultFinder, Inc. (Delaware) — formation pending.
"Website" — the marketing website at faultfinder.ai and any subdomain we operate as part of the marketing surface (e.g. blog).
"Waitlist" — the email-collection mechanism on the Website that lets you register interest in being notified at product launch.
"You", "your" — anyone who accesses the Website or submits a Waitlist email.
"Content" — text, images, and other material we publish on the Website.

These Terms are about the Website only. The FaultFinder mobile application and connected-vehicle product are not yet generally available; the product Terms of Service will be published separately before launch.

3. Acceptance and Changes

By accessing the Website or submitting your email to the Waitlist, you agree to these Terms.

We may update these Terms from time to time. For material changes (anything that meaningfully reduces your rights or changes Sections 8, 9, 10, or 11), we will give you at least 30 days' advance notice by posting an updated version here and, where we have a current email for you, by emailing the change to your Waitlist address. Your continued use of the Website after the effective date constitutes acceptance. Non-material changes (typo fixes, link updates, contact-info corrections) take effect on posting.

If you do not agree to a change, stop using the Website and unsubscribe from the Waitlist (privacy@faultfinder.ai).

4. Acceptable Use of the Website

You may browse the Website, share links to it, and submit your email to the Waitlist. You agree not to:

use the Website for any unlawful purpose;
attempt to gain unauthorized access to the Website, the Waitlist database, or any backend system that supports the Website;
scrape, crawl, or harvest data from the Website except via documented means (e.g. our published RSS / sitemap), and never at a rate that imposes an unreasonable load on our infrastructure;
attempt to reverse-engineer or decompile any Website component except to the extent the law expressly permits it;
transmit malware, exploit code, or any payload intended to harm us, our hosting / email vendors, or other visitors;
impersonate FaultFinder, our staff, or another person;
submit Waitlist signups using an email address you do not own or have permission to use;
circumvent rate limits, anti-abuse controls, or content-filtering controls on the Website;
use the Website or any FaultFinder marks in a manner that could mislead a reasonable person into believing FaultFinder has endorsed, sponsored, or affiliated with them.

We may block or remove Waitlist signups that violate these rules and may take other appropriate action (including referral to law-enforcement authorities) for serious abuse.

5. Waitlist Signup Terms

By submitting your email to the Waitlist:

you confirm the email address is yours (or that you have permission to enter it on behalf of its owner);
you consent under CAN-SPAM (US) and CASL (Canada outside Quebec) to receive waitlist updates and product-launch notifications from FaultFinder at that address;
you can unsubscribe at any time by clicking the unsubscribe link in any waitlist email or by emailing privacy@faultfinder.ai. Unsubscribe is effective on the next reasonable business day at the latest.

The Waitlist is an interest list, not a purchase. We are not obligated to launch the product to you, to launch it on any particular date, to offer it to you on any particular pricing or feature set, or to honor any specific position in the Waitlist queue. Likewise, you are not obligated to buy or use any FaultFinder product.

We will not use your Waitlist email for any purpose other than waitlist correspondence and product-launch notification, as described in our Privacy Notice. We will obtain fresh consent before using it for anything else.

6. No Fees, No Purchase, No Product License

The Website does not sell anything. There are no fees payable to use the Website or to join the Waitlist. We do not provide any product, license, subscription, or service through the Website beyond access to the marketing content and the Waitlist itself. The FaultFinder mobile application and connected-vehicle product, when they launch, will be governed by a separate Terms of Service that takes effect before the product is enabled.

7. Intellectual Property

Our content. The Website, including all software, design, layout, text, images, logos, brand marks, and the FaultFinder name, is owned by FaultFinder or our licensors. You receive a limited, personal, non-exclusive, non-transferable, revocable license to view and link to the Website for its intended purpose.

You may not (a) reproduce, modify, distribute, or create derivative works from the Website's content without our prior written consent, (b) use the FaultFinder name or marks in a manner that could mislead, or (c) use any FaultFinder content to train AI models without a separate written agreement with us.

Your feedback. If you send us feedback about the Website, the product, or anything else, we may use it without restriction or compensation to you.

8. Disclaimers and Limitation of Liability

8.1 Disclaimers

To the fullest extent permitted by law, the Website is provided "as is" and "as available". We disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.

The Website is informational and pre-launch. Nothing on the Website is a binding offer or commitment to provide a product, a feature, a price, a launch date, or a level of service. Forward-looking statements (e.g. "coming soon", "we plan to") are not guarantees and may change without notice.

Consumer-protection carve-out. Nothing in this Section limits or excludes any warranty, right, or remedy that the law of your jurisdiction grants you and that cannot lawfully be limited or excluded — in particular:

in the United States, nothing in this Section limits any implied warranty where the Magnuson-Moss Warranty Act, applicable state consumer-protection statutes, or your jurisdiction's UCC equivalent does not allow such limitation;
in Canada outside Quebec, nothing in this Section limits any statutory warranty under provincial Sale of Goods or Consumer Protection legislation, the Competition Act, or other applicable consumer-protection law.

8.2 Limitation of liability

To the fullest extent permitted by law:

We will not be liable for any indirect, consequential, incidental, special, exemplary, or punitive damages, including lost profits, lost data, lost opportunities, or loss of goodwill, arising out of or in connection with the Website.
Our aggregate liability to you for all claims arising out of or in connection with the Website in any 12-month period will not exceed the greater of (a) the amount you paid us in that period (which is currently zero) or (b) USD 100. The website-only cap is therefore USD 100 absolute for as long as no fees are payable for the Website or the Waitlist.

Carve-outs (these caps and exclusions do NOT apply to):

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
our gross negligence or willful misconduct;
any liability that cannot be limited or excluded under applicable law (including statutory consumer-protection rights under provincial Canadian law and US federal / state law);
our indemnification obligations (if any) explicitly set out in another agreement we sign with you.

We assume no liability for any decision you make about your vehicle. The Website is a marketing site; it does not provide diagnostic advice. The product, when launched, will carry its own safety disclaimers separately.

9. Marketing-Claims Policy

We do not, and we will not, make claims to you that we cannot substantiate. In particular, the FaultFinder product is not marketed on this Website as:

a medical or safety device;
a guarantee of repair-cost savings (e.g. "save $X on repairs");
a substitute for a qualified mechanic;
an emissions or roadworthiness certification tool;
an anti-fraud guarantee against dishonest mechanics;
an insurance product, an insurance broker, an insurance recommender, or an insurance-rate-reduction tool.

This Marketing Claims Policy is binding on FaultFinder and on every person or organization we authorize to market the product or the Website — including employees, contractors, affiliates, ambassadors, content creators, and influencers — and is treated as part of these Terms for the purpose of internal governance and creator agreements.

Pre-publication legal review is mandatory. Every external marketing claim about FaultFinder — including but not limited to website copy, app-store listings, social-media posts, press releases, paid ads, sponsored content, influencer scripts, comparative claims against competitors, testimonials, case studies, and any "saves you $X" / "prevents repair scams" / efficacy claim — must be reviewed and approved by FaultFinder's legal function before publication. Approval is recorded against the specific claim and the substantiation evidence relied on. Claims published without that record are subject to immediate retraction.

Substantiation must satisfy, at minimum:

United States: FTC Act §5 and the FTC Endorsement Guides (16 CFR Part 255), including the 2023 revisions on "clear and conspicuous" disclosure for material connections;
Canada (excluding Quebec): Competition Act §§52 and 74.01–74.02 (false and misleading representations) and Competition Bureau guidance on testimonials and influencer marketing.

Influencer and testimonial programs require an additional written disclosure clause in the creator agreement and a documented review of every published deliverable.

10. Governing Law and Dispute Resolution

10.1 Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles, except that:

nothing in this choice deprives Canadian users outside Quebec of the protection of mandatory consumer-protection law of their province or territory;
nothing in this choice deprives US users of any non-waivable rights under their state's consumer-protection law.

10.2 Forum

Any dispute arising out of or in connection with the Website that cannot be resolved through good-faith informal negotiation within 30 days will be resolved as follows:

All users (US and Canada outside Quebec): by the state and federal courts located in Delaware, United States. You and FaultFinder consent to the personal jurisdiction of those courts for that purpose.

The Delaware-only forum is consistent for both US and Canadian (ex-Quebec) users because the entity is Delaware-incorporated. If a Canadian court determines that the Delaware forum is unenforceable against a particular Canadian consumer in a particular dispute under provincial mandatory consumer-protection law, the dispute may proceed in the courts of that user's province.

10.3 No class-action waiver, no mandatory arbitration

For the avoidance of doubt: nothing in these Terms requires you to waive your right to participate in a class action or class arbitration, and nothing in these Terms imposes binding pre-dispute arbitration on you as a consumer. You retain the right to bring or join class proceedings to the full extent permitted by the law of your habitual residence.

11. Termination of Access

We may suspend or terminate your access to the Website (and remove your Waitlist signup) at any time if we reasonably believe you have violated §4 (Acceptable use), or if we are required to do so by law, or if we discontinue the Website. You may stop using the Website at any time and unsubscribe from the Waitlist at any time (privacy@faultfinder.ai).

Discontinuance. If we discontinue the Website or the Waitlist entirely, we will give you reasonable advance notice by posting on the Website and, where we have a current email for you, by emailing your Waitlist address.

Survival. Sections 7 (IP), 8 (disclaimers and limitation of liability), 9 (marketing-claims policy, to the extent it binds authorized marketers), 10 (governing law and dispute resolution), and this Section 11 survive termination.

12. General

Entire agreement. These Terms and the Website Privacy Notice (/privacy) constitute the entire agreement between you and us about the Website and supersede prior agreements on the same subject.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
No waiver. Our failure to enforce a provision is not a waiver of that provision.
Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of substantially all of our assets, on notice to you.
Notices to us. Email legal@faultfinder.ai (or, if that mailbox is not yet provisioned, ceo@faultfinder.ai).
No agency. Nothing in these Terms creates an agency, partnership, joint-venture, or employment relationship between you and us.
Force majeure. We are not liable for failures caused by events beyond our reasonable control (natural disasters, war, government action, internet outages, vendor failure).

13. Contact

FaultFinder, Inc. (Delaware) — formation pending

Notices: legal@faultfinder.ai
Privacy / Waitlist: privacy@faultfinder.ai
General / CEO: ceo@faultfinder.ai

14. Change Log

These Terms are versioned under semantic versioning (MAJOR.MINOR). MAJOR bumps reflect changes that materially reduce a user's rights or change Sections 8 (disclaimers / liability), 9 (marketing-claims policy), or 10 (governing law / dispute resolution); MINOR bumps reflect clarifications and additions that do not reduce a user's rights.

Version	Date	Notes
1.0	May 3, 2026	Initial narrow website-only Terms of Use for faultfinder.ai. Geo-scoped to US + Canada excluding Quebec. Delaware law / Delaware forum; no class-action waiver; liability cap USD 100 absolute (no fees on the Website today). Marketing-claims policy retained.